Refund and Cancellation Policy for Website Maintenance Services
This Refund and Cancellation Policy (“Policy”) describes the refund and cancellation terms applicable to the website maintenance services (“Services”) provided by Codingkart IT Services (India) Private Limited to our clients (“Clients” or “you”). By engaging our Services, you agree to the terms outlined in this Policy.
- Refund Policy:
1.1 We strive to provide high-quality website maintenance services. However, if you are dissatisfied with the Services delivered, you may be eligible for a refund as outlined below: a) Full Refund: If we are unable to fulfill our obligations or if we fail to provide the Services as agreed upon. b) Pro-rated Refund: If you decide to cancel the Services before the completion of the agreed-upon service term, we may provide a pro-rated refund based on the unused portion of the Services. - Cancellation Policy:
2.1 You may cancel the Services by providing written notice to us. The cancellation will be effective from the date of receipt of your written notice. 2.2 Depending on the specific terms agreed upon between you and us, the following cancellation provisions may apply: a) Termination Fee: In some cases, a termination fee may be applicable if you cancel the Services before the completion of the agreed-upon service term. b) Notice Period: We may require a notice period for cancellation, during which you will still be responsible for payment of the Services. c) No Refund: In certain circumstances, such as if work has already commenced or if third-party services have been procured on your behalf, no refund may be provided upon cancellation. - Requesting a Refund or Cancellation:
3.1 To request a refund or initiate a cancellation, please contact us using the contact information provided below. Provide all necessary details, including your name, contact information, and a clear description of the reason for the refund or cancellation request. 3.2 We will review your request and respond within a reasonable timeframe. - Refund and Cancellation Exceptions:
4.1 The following situations may be exempt from the refund and cancellation provisions outlined in this Policy: a) If you breach the terms and conditions of the agreement between us. b) If the refund or cancellation request is made after the specified timeframes or conditions outlined in this Policy. c) If the refund or cancellation request is based on reasons beyond our control, such as acts of nature, force majeure events, or actions by third parties. - Contact Us:
5.1 If you have any questions or concerns about this Refund and Cancellation Policy or need assistance with a refund or cancellation request, please contact us using the information provided below.By email: info@codingkart.com
By visiting this page on our website: https://codingkart.com/contact-us
